New Zealand shipping
We use PBT couriers for all New Zealand orders. Once your payment has cleared we will aim to process and ship your order the following business day. Please allow between 2 – 4 working days to receive your order. Once your order has been shipped you will receive a confirmation email which will also contain tracking information.
As this is a Track and Trace service, please be aware that a signature will be required on arrival. In the event that you are not home upon delivery a call card will be left in the letterbox.
All New Zealand rural addresses will be subject to an additional $5 shipping fee. You will be notified of this additional cost prior to your order being sent – at this time you will also be given the opportunity to choose an alternative non-rural address to avoid this extra charge. Please allow an additional 2 working days for all rural addresses.
Unfortunately we are unable to deliver to P.O.boxes.
We use New Zealand Post for all international orders. This is an International Airmail service and will generally take 3-10 working days (please bear in mind this is an estimate only and cannot be guaranteed). Please note that all international services are not tracked and do not require a signature. If you would like to upgrade to a tracked service please email us prior to placing your order to receive a shipping quote.
Please also note that we have no control over customs clearance charges. You will be responsible for any import duty and tax incurred.